Remote Network Help

Wi-Fi Coverage Help

Dead spots in the back bedroom, the garage or the yard? That is usually fixable without buying more gear.

Most coverage problems are not solved by adding another access point. They are solved by putting the ones you have in better places, turning the power down rather than up, and letting devices roam properly between them.

If you are about to buy a third extender, it is worth an hour with someone who can look at what you already own first.

What we actually help with

  • Dead spots in specific rooms, garages, basements or outbuildings

  • Access point placement, and how many you actually need

  • Devices that cling to a distant access point instead of roaming

  • Mesh versus running a cable, and when each one makes sense

  • Wi-Fi 6 and Wi-Fi 7 upgrades that are worth the money

  • Coverage in plaster, brick, stucco and other construction that eats signal

Real jobs we have solved

Every one of these came from a five-star review left by the customer after the work was done.

Smart Home Networking

Home Assistant Meets UniFi: A Smarter IoT Setup

A customer sought guidance on integrating Home Assistant with an existing UniFi network to better manage IoT devices. Ben walked through the interplay between the two platforms and outlined a detailed strategy for organizing and controlling connected devices during a thorough 5.8-hour session.

5.8 hours · Ben

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Smart Home Networking

New Ubiquiti Protect System Configured Ahead of Move-In

A customer preparing to move into a new home enlisted Jorge to configure a Ubiquiti Protect security system before installation by their contractor. Jorge set up the system remotely, walking the customer through each step and translating complex technical details into clear, actionable guidance.

1 hour · Jorge

Smart Home Networking

UniFi Switch Missing from Cloud Gateway Device List — Resolved

A customer's newly installed UniFi security system had all cameras and the UNVR adopted in Protect, but the USW Flex 2.5G PoE switch failed to appear under the UCG Cloud Gateway Ultra's device list. Jorge diagnosed the adoption issue and properly integrated the switch into the controller, ensuring the entire wired camera and networking setup was fully visible and manageable before mobile app deployment.

1 hour · Jorge

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Wireless Coverage

Ubiquiti Multi-AP Network Optimized to Fix Apple Device Drops

A homeowner with a complex Ubiquiti setup — UDM SE, multiple switches, and five access points across a 2,500 sq ft multi-level home — struggled with persistent Wi-Fi drops affecting iPhones, Apple TVs, and MacBooks. Dale reviewed the SSID configuration, transmit power settings, and MLO/band steering options, then reoptimized the AP settings to eliminate the inconsistent connectivity in under an hour.

1 hour · Dale

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Want to try it yourself first?

Chris has covered this on the Crosstalk Solutions channel. If you get stuck partway, that is exactly when a technician is worth an hour.

Ubiquiti Access Points Explained

The Best Access Point Placement Tips

Ubiquiti Mesh Wireless

U7-Pro: UniFi's First Wi-Fi 7 Access Point

How getting help works

You describe the problem, vetted technicians bid on it, and you pick the one you want to work with. Everything is done remotely, so nobody has to come to your house. It is $120 an hour with no minimum, and you can hire the same technician directly next time.