A NAS is easy to plug in and surprisingly easy to configure in a way you regret later. Permissions, snapshots and backup targets are the parts that matter, and they are the parts the setup wizard skips past.
We help with the initial build, and with the awkward middle stage where it works but you are not confident it is actually protecting anything.
What we actually help with
First-time setup, volumes, shares and user permissions
Reaching your NAS from outside the house without exposing it
Backup jobs that actually run, and restores you have tested
Plex and media libraries that other devices can find
Adding drives, expanding a volume or replacing a failed disk
Moving data off an old NAS onto a new one
Real jobs we have solved
Every one of these came from a five-star review left by the customer after the work was done.
Want to try it yourself first?
Chris has covered this on the Crosstalk Solutions channel. If you get stuck partway, that is exactly when a technician is worth an hour.
Getting Started With Synology
Synology DS1520+ Unboxing and Setup
Synology NAS Upgrade Step by Step
How getting help works
You describe the problem, vetted technicians bid on it, and you pick the one you want to work with. Everything is done remotely, so nobody has to come to your house. It is $120 an hour with no minimum, and you can hire the same technician directly next time.