Home Network and UniFi Setup Help

You bought good gear. Now it has to be set up right.

Most people who come to us have already done the research. They bought UniFi access points, a Synology NAS or a Starlink dish and got it mostly working. Then they hit the part the setup wizard doesn't cover: VLANs for the cameras, a VPN so they can reach home from the road, or Wi-Fi that still drops in the back bedroom.

That's the work Rogue Support technicians specialize in. They work with whatever mix of equipment you already have, including Ubiquiti UniFi, TP-Link, Synology, Peplink, pfSense, OPNsense and Starlink.

Ubiquiti UniFi setup and help

Most of our customers run UniFi, so our technicians spend a lot of their time in UniFi Network. That means adopting gateways, switches and access points, setting up VLANs and the zone-based firewall, putting Protect cameras on their own network, and getting remote access working with Teleport or WireGuard. If you have a UniFi system that's half set up, or a box of new gear you haven't plugged in yet, either one is a normal place to start.

What we help with

Remote setup, and what we can't do from here

Anything in a home network that lives in software, a technician can do remotely. That covers router and firewall configuration, VLANs, Wi-Fi settings, adopting access points, NAS setup and VPNs.

What we can't do is be in the room. We can't run Ethernet through your walls or mount an access point on your ceiling, so if your project needs that, you'll want a local installer or electrician for the physical part. A good way to split a bigger project: a technician plans the network first (how many access points, where they go, which rooms need cable), the installer does the physical work, and then the technician configures everything.

If a problem turns out to be physical, like a bad cable or a dead switch port, your technician will tell you exactly what it is. They can walk you through simple fixes if you're comfortable doing them.

How it works

1. Describe the problem or project in plain English. “I want my cameras on their own network” is plenty to get started.
2. Technicians bid with their approach and an estimate. Check their ratings and pick the one you want.
3. Schedule a session. They do the work over screen share, and you pay after.

Already worked with a technician you liked? You can hire them directly from Browse Techs next time.

What home network setup costs

$120 an hour, billed in 6-minute increments and paid after the session. There's no minimum, so a 30-minute question costs $60, and most issues are resolved in 1-2 hours. For a bigger project, prepaid blocks bring the rate down to $108 or $96 an hour. Prepaid hours are valid for 12 months.

Real jobs from real customers

Over 400 customers have given our technicians five-star reviews. Read more success stories →

Who's behind Rogue Support

Rogue Support was started by Chris Sherwood of Crosstalk Solutions, who has spent more than 10 years on YouTube showing people how to set up their own networks. Rogue Support is for when you'd rather have an expert do it with you.